Samedaybags.com is an industry-leading fast-turnaround tote bag screen printer based in Raglan, Monmouthshire. We are particularly known for our lightning-fast printing service, from cotton tote bags and jute bags to sports drawstrings and organic vegan eco-friendly totes, delivered within 24 hours. We print regularly for leading brands including Virgin Media, Disney, Vodafone, Fulfill, Fender, Adidas and Amazon alongside SME’s and local businesses. From humble beginnings 10 years ago, we’ve grown to a £1m turnover and have our sights set on a £3m turnover for 2025. We believe that the company's success is down to our exceptional team, which is made up of over 20 dedicated and talented people. The Samedaybags.com team is committed to hiring top-performing individuals seeking long-term employment with great opportunities and benefits! If you were to join our team as a Office Junior, your responsibilities would be: Processing quick turnaround customer specific product orders. Supporting the sales force with general operations to help reach the team's objectives. Updating client records, general data entry and database management. Answering the phone, taking messages, and dealing with first line queries. Communicating internally important feedback from customers. Dealing with and responding to high volumes of emails. To plan and create social media posts suitable for a variety of channels. Using simple graphic design tools to create images for social media. Testing and supporting in-house systems and applications. Any other ad hoc Admin tasks. Management of key accounts, liaising with prospective clients on a daily basis. Requirements You’ll need to be a bit tech savvy, and strong English & Maths skills will be a strong advantage. Good organisational skills and ability to manage a number of projects at the same time. Ability to prioritise your own workload. Strong communication skills. Experience working within a telephone-based Customer Service environment. Well versed in IT skills for example Microsoft/Google Office Suite. Must have good attention to detail. Benefits: Competitive pay and some flexibility with hours. Free drinks and snacks. Regular team events. Potential for career development. Free parking On-site parking Private dental insurance Private medical insurance How to Apply: Step 1: Please email your CV with a Cover Letter to hr@samedaybags.com. The cover letter is your chance to let us know a little about you and why you think this role is a good fit. We love a good cover letter. Think of it as your chance to shine and stand out from the crowd. Step 2: Please check our location NP15 2BX - it's a beautiful part of the world but there is no public transport. Please check how to reach us and how long it would take you before you consider applying. Step 3: As detailed in the requirements above, attention to detail is a must. Therefore, any applicants who do not follow steps 1 and 2 will not be considered for this position. IMPORTANT - Please no agencies or overseas applicants.