Website Terms of Use

Version: 1.0
Effective Date: 23 July 2026
Last Reviewed: 23 July 2026

1. Introduction

Welcome to www.samedaybags.com ("the Website").

This Website is owned and operated by Jolly Clothing Ltd, trading as samedaybags.com ("we", "us" or "our").

These Website Terms of Use ("Terms") govern your access to and use of our Website.

By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them. If you do not agree with these Terms, you should not use our Website.

These Terms apply alongside our:

• Privacy Policy
• Cookie Policy
• Terms & Conditions of Sale
• Artwork & Intellectual Property Policy
• Delivery & Returns Policy

Where you purchase products from us, our Terms & Conditions of Sale will also apply.

2. About Us

Jolly Clothing Ltd trades as samedaybags.com, supplying printed, embroidered and personalised bags and related promotional products throughout the United Kingdom.

Our details are:

Registered Office:
Unit 14–15 Little Castle Business Park
Raglan
Monmouthshire
NP15 2BX
United Kingdom

Company Registration Number: 08466226
VAT Registration Number: GB202988891
Telephone: 01600 800500
Email: hello@samedaybags.com

3. Access to the Website

We aim to keep the Website available at all times. However, we do not guarantee uninterrupted access.

Access may occasionally be suspended, restricted or interrupted due to:

• maintenance;
• software updates;
• security improvements;
• technical faults;
• events beyond our reasonable control.

We reserve the right to modify, suspend or withdraw any part of the Website without notice.

4. Your Responsibilities

When using our Website, you agree to:

• use the Website lawfully;
• provide accurate information;
• maintain the confidentiality of your account credentials (where applicable);
• ensure uploaded files belong to you or that you have permission to use them;
• comply with all applicable laws and regulations.

You must not use the Website in any way that may:

• damage the Website;
• interfere with other users;
• compromise security;
• disrupt our services;
• introduce malicious software.

5. Acceptable Use

You agree not to:

• upload viruses, malware or harmful code;
• attempt unauthorised access to our systems;
• interfere with Website security;
• attempt to bypass authentication measures;
• scrape or harvest information from the Website without permission;
• use automated systems to overload our servers;
• misuse enquiry forms or quotation facilities;
• submit unlawful, defamatory, offensive or discriminatory content.

We reserve the right to suspend or terminate access where we reasonably believe these Terms have been breached.

6. Customer Accounts

Where account facilities are available, you are responsible for:

• maintaining accurate account information;
• keeping login details confidential;
• notifying us promptly of any unauthorised access to your account.

We reserve the right to suspend or remove accounts where:

• inaccurate information has been provided;
• fraudulent activity is suspected;
• these Terms have been breached;
• continued access may compromise the security or operation of the Website.

7. Quotations

Any quotation provided through our Website or by email is offered in good faith based on the information available at the time.

Unless otherwise stated:

• quotations are valid for 30 days from the date of issue;
• prices are subject to sight of final artwork;
• quotations are subject to product availability;
• additional artwork amendments may incur further charges;
• production times commence only after artwork approval and confirmation of the order.

A quotation does not create a binding contract until we have accepted your order.

8. Product Information

We make every reasonable effort to ensure that product descriptions, photographs, colours and specifications are accurate.

However:

• product images are illustrative;
• colours displayed on screen may differ from the finished product;
• material textures may vary;
• dimensions are approximate;
• manufacturers may occasionally amend product specifications without notice.

Where appropriate, we will advise customers of any significant changes before production begins.

9. Availability of Products

Product availability may change without notice.

Where an item becomes unavailable after a quotation has been issued or an order placed, we will contact you to discuss suitable alternatives before proceeding.

We reserve the right to discontinue products or amend our product range at any time.

10. Website Content

All content published on this Website, including but not limited to:

• text;
• photographs;
• graphics;
• product descriptions;
• layouts;
• branding;
• logos owned by us;
• downloadable materials;
• design elements,

is protected by copyright and other intellectual property laws. Except where otherwise stated, all rights are reserved.

You may view and print Website content for your own personal or internal business use only.

You must not reproduce, distribute, modify, republish or commercially exploit Website content without our prior written permission.

11. Intellectual Property

Unless otherwise stated, all intellectual property rights in this Website are owned by or licensed to Jolly Clothing Ltd.

This includes, but is not limited to:

• website design;
• page layouts;
• graphics;
• text;
• photography;
• product descriptions;
• downloadable documents;
• icons;
• branding;
• logos owned by us;
• source code (where applicable);
• databases.

Nothing contained within this Website grants any licence or right to use our intellectual property without our prior written consent.

Unauthorised use may constitute an infringement of copyright, trade mark or other intellectual property rights.

12. Customer Artwork and Uploaded Content

Our Website allows customers to upload artwork, logos, images and other files in connection with quotations and orders.

By uploading any content, you confirm that:

• you own the intellectual property rights in the material; or
• you have obtained all necessary permissions and licences to use it.

You agree not to upload material that:

• infringes copyright;
• infringes trade marks;
• breaches confidentiality obligations;
• is defamatory;
• is offensive or discriminatory;
• contains unlawful material.

We reserve the right to refuse, remove or decline to reproduce any material that we reasonably believe breaches these Terms or applicable law.

Further information about artwork ownership and customer responsibilities is available in our Artwork & Intellectual Property Policy.

13. Third-Party Trade Marks

Trade marks, logos and brand names appearing on products or supplied by customers remain the property of their respective owners.

Their appearance on our Website does not imply ownership by Jolly Clothing Ltd or any commercial relationship unless expressly stated.

14. Links to Other Websites

Our Website may contain links to third-party websites for your convenience.

These links are provided for information only. We do not control the content of external websites and accept no responsibility for:

• their availability;
• their content;
• their privacy practices;
• their security;
• any products or services offered.

Accessing third-party websites is entirely at your own risk.

15. Linking to Our Website

You may link to our homepage provided that:

• the link is fair and lawful;
• it does not damage our reputation;
• it does not imply endorsement where none exists;
• it does not misrepresent your relationship with us.

We reserve the right to withdraw linking permission where appropriate.

16. Website Availability

Although we make every reasonable effort to ensure our Website remains available, we cannot guarantee uninterrupted access.

The Website may occasionally be unavailable due to:

• maintenance;
• upgrades;
• security improvements;
• internet failures;
• telecommunications issues;
• events beyond our reasonable control.

We shall not be liable for temporary interruptions to Website availability.

17. Security

We take Website security seriously.

While we implement appropriate technical and organisational measures to protect our Website and customer information, no website can ever be guaranteed to be completely secure.

Users are responsible for ensuring that:

• their own devices are adequately protected;
• passwords remain confidential;
• uploaded files are free from malicious software.

Any attempt to compromise the security of our Website may result in access being restricted and, where appropriate, legal action being taken.

18. Disclaimer

The information contained on this Website is provided in good faith and is intended for general information purposes only.

Whilst we make every reasonable effort to ensure the information is accurate and up to date, we do not guarantee that:

• all information is complete;
• all information is current;
• all specifications remain unchanged;
• all prices remain valid;
• all products remain available.

Customers should contact us directly if they require confirmation of any information before placing an order.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot legally be excluded.

Subject to the above, and to the fullest extent permitted by law:

• we shall not be liable for indirect or consequential losses;
• we shall not be responsible for loss of profit, business, goodwill or opportunity arising from the use of this Website;
• we accept no responsibility for interruptions beyond our reasonable control.

These limitations apply only to the use of the Website and do not affect any statutory rights you may have as a consumer.

20. Privacy

Your use of this Website is also governed by our Privacy Policy and Cookie Policy.

Those documents explain how we collect, use, store and protect personal information.

21. Suspension or Termination

We reserve the right to suspend or terminate access to all or part of the Website where we reasonably believe:

• these Terms have been breached;
• fraudulent activity has occurred;
• unlawful activity is suspected;
• Website security has been compromised.

Where practical, we will attempt to notify affected users.

22. Changes to These Terms

We may amend these Terms from time to time.

The latest version will always be published on our Website. By continuing to use the Website after revised Terms have been published, you accept those changes.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer legislation provides otherwise.

24. Contact Us

If you have any questions regarding these Website Terms of Use, please contact:

Jolly Clothing Ltd t/a samedaybags.com
Unit 14–15 Little Castle Business Park
Raglan
Monmouthshire
NP15 2BX
United Kingdom

Telephone: 01600 800500
Email: hello@samedaybags.com